Frequently Asked Questions


  • Support is available Monday-Friday 9-5 (mountain time).
  • You can reach us via email at or phone; 801-404-6747 line 2.
  • The best way is to download the JZ Styles iOS or Android app!
  • Join the JZ Styles Newsletter.
  • Add your email to the product waitlist notification.
  • Follow us on Instragram.
  • Yes we do! The best way is to download the JZ Styles iOS or Android app!

    Yes we do! You will see the Pay Later options during checkout. We offer Affirm, Klarna, and Paypal.

    The Emily, The Sarah, The Stormi and The Peyton.

    Items purchased in a Collection can NOT be returned individually.


    We ship to USA and Canada. We are currently looking to expand to other countries!

  • Orders are shipped Monday-Friday
  • Orders that we receive before 2:00 pm (mountain time) ship out that day
  • Orders received after 2:00 pm (mountain time) ship out the next business day
  • Orders placed Friday after 4 PM (mountain time) will ship the following business day
  • Orders over $1,000 require a signature
  • UPS 2nd Day Air, once fulfilled, takes 2-4 business days
  • UPS Ground, once fulfilled, takes 3-10 business days
  • Canada UPS Express Worldwide, once fulfilled, takes 2-6 business days
  • JZ Styles cannot guarantee the time it takes for shipping.
  • JZ Styles cannot guarantee cancelled orders will not be shipped. We will do our best.
  • JZ Styles orders receive two emails. 1st email is confirmation we received your order. 2nd email is when your order has been fulfilled
  • There is no shipping delay with Buy Now Pay Later orders. See Common Shipping Question for more details.

  • Holiday orders ship the following business day
  • January 2
  • May 29
  • July 4
  • September 4
  • November 23-24
  • December 22-25
  • At this time, we do not provide in-store pickup. All online orders are shipped. You can stop by our retail store to purchase our products Monday-Friday from 9-5 pm (mountain time) and Saturday 9-2pm


    Yes. See Sales Tax Exemption for details.

    Hawaii, Louisiana, New Mexico, and West Virginia