Support is available Monday-Friday 9-5 (mountain time).
You can reach us via email at email@example.com or phone; 801-404-6747 line 2.
The best way is to download the JZ Styles iOS or Android app!
Join the JZ Styles Newsletter.
Add your email to the product waitlist notification.
Follow us on Instagram.
Yes we do! The best way is to download the JZ Styles iOS or Android app!
Yes we do! You will see the Pay Later options during checkout. We offer Affirm, Klarna, and Paypal.
Once we receive the original order, we will notify you via email. You can then call and pay for the shipping fee and we will send out the replacement hair.
The Emily, The Sarah, The Stormi, The Peyton, and The Colly.
JZ Styles offers the best hair extensions on the market. Keep in mind that hair extensions need proper hair care to last. Please review our Hair Care Recommendations.
The JZ Styles hair warranty expires after six months
JZ Styles cannot guarantee the hair once it has been colored or toned
JZ Styles reserves the right to decide if we will warranty worn hair
Items purchased in a Collection can NOT be returned individually.
We ship to the USA, Australia, Canada, New Zealand, and Europe.
If we don't support your country yet, please contact us and we will see what we can do!
Orders are shipped Monday-Friday
Orders that we receive before 2:00 pm (mountain time) ship out that day
Orders received after 2:00 pm (mountain time) ship out the next business day
Orders placed Friday after 4 PM (mountain time) will ship the following business day
Orders over $1,000 require a signature
Ground, once fulfilled, takes 3-8 business days. No guaranteed delivery times
Express, once fulfilled, takes 2-5 business days. No guaranteed delivery times
Overnight, once fulfilled, takes 1-3 business days. No guaranteed delivery times - especially over weekends
Canada Express Worldwide, once fulfilled, takes 2-6 business days
JZ Styles cannot guarantee the time it takes for shipping.
JZ Styles cannot guarantee cancelled orders will not be shipped. We will do our best.
JZ Styles orders receive two emails. 1st email is confirmation we received your order. 2nd email is when your order has been fulfilled
There is no shipping delay with Buy Now Pay Later orders. See Common Shipping Question for more details.
Holiday orders ship the following business day
At this time, we do not provide in-store pickup. All jzstyles.com online orders are shipped. You can stop by our retail store to purchase our products Monday-Friday from 9-5 pm (mountain time) and Saturday 9-2pm