Frequently Asked Questions

  • On an out of stock product, add your email to get notified when a product is back in stock
  • Follow JZ Styles on Instagram (@jzstyles.co)
  • Sign-up for JZ Styles Newsletter
  • JZ Styles support is available Monday- Friday 9-5 (mountain time).
  • You can reach us via email; jessi@jzstyles.com or phone; 801-404-6747 line 2.
  • Create a JZ Styles account
  • Login to your account
  • In navigation, look for "Find a JZ Certified Stylist"
  • Yes we do!. You will see the Pay Later options during checkout.

  • PayPal's Pay in 4 interest-free payments. No impact on credit score and no late fee. Not available in Canada.
  • PayPal Credit. No Interest if paid in full in 6 months.
  • We ship to USA and Canada. We are currently looking to expand to other countries!

  • Orders are shipped Monday-Friday
  • Orders that we receive before 1:00 pm (mountain time) ship out that day
  • Orders received after 1:00 pm (mountain time) ship out the next business day
  • Orders placed Friday after 4 PM (mountain time) will ship the following business day
  • Orders over $1,000 require a signature
  • UPS 2nd Day Air, once fulfilled, takes 2-4 business days
  • UPS Ground, once fulfilled, takes 3-10 business days
  • Canada DHL Express, once fulfilled, takes 2-6 business days
  • JZ Styles cannot guarantee the time it takes for shipping.
  • JZ Styles orders receive two emails. 1st email is confirmation we received your order. 2nd email is when your order has been fulfilled
  • There is no shipping delay with Pay in 4 orders. See Common Shipping Question for more details.

    At this time, we do not provide in-store pickup. All jzstyles.com online orders are shipped. You can stop by our retail store to purchase our products Monday-Friday from 9-5 pm (mountain time) and Saturday 9-2pm

  • Holiday orders ship the following business day
  • May 30
  • July 4
  • September 5
  • November 24-25
  • December 25
  • January 1, 2023
  • Items purchased in a Collection can NOT be returned individually.

    Hawaii, Louisiana, New Mexico, and West Virginia

    The Emily, The Sarah, The Stormi and The Peyton.